The Western Australian water services industry serves around 1.7 million customers in over 300 towns and communities throughout the State. Water services include potable and non-potable water supply, sewerage, irrigation and drainage.
The Water Corporation is the State's largest water service provider. Other industry participants include the Bunbury and Busselton water boards, local governments and irrigation scheme cooperatives.
The ERA administers the water licensing regime in Western Australia. This involves issuing licences, monitoring a licensees compliance with licence conditions, including ensuring they meet standards of water quality and ensuring appropriate customer service mechanisms are in place.