The Gas Marketing Code of Conduct 2022 regulates how gas retailers advertise gas to customers throughout Western Australia. A statutory committee reviews the ongoing suitability of the Gas Marketing Code every two years and includes members from gas retailers, consumer representative groups, and government agencies. The most recent statutory review of the Gas Marketing Code commenced in September 2023. For more information about the statutory committee and its membership, see Gas Marketing Code Consultative Committee below or contact the committee’s executive officer.
On 19 May 2025, the ERA announced amendments to the Gas Marketing Code that will come into effect on 1 January 2026:
- Australian-first changes to regulate marketing statements comparing gas and electric appliances.
- New protections to make it easier for customers to make side-by-side comparisons of different gas plans using standardised basic plan information documents.
- Replaced marketer identification requirements with a more streamlined approach that applies equally to all marketing channels.
For more information about the changes, including how we addressed feedback provided to us during public consultation, see Gas Marketing Code of Conduct Review 2023-25 below. The 2023-25 review page includes copies of our final decision and public submissions that we received during consultation. We have also published templates to assist retailers implement some of the changes and a set of frequently asked questions for retailers and consumers. You can also contact us by emailing.
