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The ERA will establish a pool of experienced arbitrators to determine any access disputes under Part 23 of the National Gas Rules. The ERA, as scheme administrator, is responsible for referring access disputes to arbitration and liaising with parties on the appointment of a pool arbitrator. Part 23 of the National Gas Rules sets out when a dispute can be referred to arbitration and the process.

The ERA will develop and publish a non-scheme pipeline arbitration guide and other prescribed publications in due course.