Skip to content

Service Standards

A service standard can refer to either the technical standard and/or reliability of delivered electricity. As part of the Access Arrangement, Western Power must include service standard benchmarks for each of its reference services.

The ERA must monitor and, at least once each year, publish Western Power's actual service standard performance against its benchmarks.

Performance Reports

Date Documents
File type
20-Dec-16 Western Power Service Standard Report 2015/16 Adobe PDF1.05 MB 
21-Dec-15 Western Power Service Standard Report 2014/15 Adobe PDF434 kB 
19-Nov-14 Service Standard Report 2013/14 Adobe PDF1.07 MB 
11-Dec-13
Service Standard Report 2012/13 Adobe PDF 2 MB
05-Sep-12 Service Standard Report 2011/12
Adobe PDF 15.9 MB
27-Sep-11 Service Standard Report 2010/11
Adobe PDF 311 kB
13-Oct-10 Service Standard Report 2009/10
Adobe PDF 331 kB
26-Oct-09 Service Standard Report 2008/09 - comparison of actual vs target Network Performance
Adobe PDF 27 kB
4-Nov-08 Service Standard Report 2007/08
Adobe PDF 52 kB