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Standard Form Contracts

Electricity retailers who supply electricity to small use customers (i.e. those who consume less than 160 MWh of electricity per year; typically residential and small business customers) must develop a standard form contract which requires the ERA’s approval.

Standard form contracts specify the terms and conditions upon which a retailer will supply electricity to its customers. These terms and conditions form a “safety net” for small use electricity customers.

A retailer and small use customer may also negotiate terms and conditions different from the retailer’s standard form contract, referred to as a “non-standard contract”. Even though a non-standard contract does not require the ERA’s approval, it must still comply with relevant legislation.

Standard form contracts that have been approved by the ERA can be accessed from the table below.

Date Documents File type
08-Feb-17 Standard form contract - Horizon Power
Adobe PDF 749 kB

Description: Standard form contract - Horizon Power
23-Dec-16 Standard Form Contract - Rottnest Island Authority
Adobe PDF 429 kB

Description: Standard Form Contract - Rottnest Island Authority
16-Dec-16 Standard Form Contract - Change Energy Pty Ltd
Adobe PDF 726 kB

Description: Standard Form Contract - Change Energy 2016
03-Sep-15 AER Retail Pty Ltd Standard Form Contract for the Supply of Electricity to Small Use Customers
Adobe PDF 179 kB

02-Sep-15 Amanda Energy Pty Ltd - Standard Form Contract
Adobe PDF 251 kB

25-Jun-15 Wesfarmers Kleenheat Gas Pty Ltd Standard Form Contract (Electricity)
Adobe PDF 294 kB

Description: Wesfarmers Kleenheat Gas Pty Ltd Standard Form Contract (Electricity)
19-Sep-14 A-Star Electricity Pty Ltd Standard Form Contract
Adobe PDF 155 kB

11-Dec-13 Synergy Standard Form Contract
Adobe PDF 5 MB

13-Sep-13 Alinta Sales Standard Form Contract
Adobe PDF 331 kB

27-Oct-11 Clear Energy Pty Ltd Standard Form Contract
Adobe PDF 544 kB

27-Oct-11 Perth Energy Pty Ltd Standard Form Electricity Contract
Adobe PDF 273 kB