Synergy holds two electricity generation licences and an electricity retail licence.
ERL1: Synergy is the largest electricity retailer in Western Australia and is a Western Australian State Government owned corporation. Synergy is authorised to sell electricity to residential, small and large use business customers through Western Power's distribution network. Synergy has a legislated monopoly on the sale of electricity to residential and other customers who do not consume a large amount of electricity.
EGL7: Synergy's generation portfolio includes generating units with a diverse range of technologies, fuel types, ages and roles in the electricity market and supplies electricity through Western Power's distribution network. The total reported capacity is 1,804.3 megawatts.
EGL33: Synergy is licensed to construct and operate the King Rocks Wind Farm which is reported to have a capacity of 103 megawatts and will be located 35km north-east of Hyden in the Wheatbelt region. The wind farm is expected to be operational in 2027 and will supply electricity through Western Power's distribution network.
Western Power Corporation was originally granted ERL1 and EGL7 which from 1 April 2006 were transferred to Synergy (ERL1) and Verve Energy (EGL7). Verve Energy merged with Synergy on 1 January 2014.
Synergy reports annually on the performance indicators set by the ERA. The data is available on our WA energy retailer dashboard (for ERL1).
| Licensee information |
|---|
| Electricity Generation and Retail Corporation (trading as Synergy) |
| ABN 58 673 830 106 |
ERL1
| Licence information | Relevant dates |
|---|---|
| Licence granted | 30 March 2006 |
| Licence renewed | 13 March 2021 |
| Licence expires | 12 March 2036 |
| Current audit period | 1 July 2023 to 30 June 2026 |
| Type of customers | Number of customers as at 30 June 2025 |
|---|---|
| Residential | 1,080,432 |
| Small use business | 93,647 |
| Large use business | 2,011 |
| Total | 1,176,090 |
EGL7
| Licence information | Relevant dates |
|---|---|
| Licence granted | 30 March 2006 |
| Licence expires | 29 March 2036 |
| Current audit period | 1 November 2025 to 31 October 2030 |
EGL33
| Licence information | Relevant dates |
|---|---|
| Licence granted | 13 May 2025 |
| Licence expires | 12 May 2055 |
| Current audit period | 13 May 2025 to 31 May 2027 |
Map Retail (ERL1)
Map Cockburn Generation (EGL7)
Map Collie Generation (EGL7)
Map Kwinana Generation (EGL7)
Map Muja Generation (EGL7)
Map Pinjar Generation (EGL7)
Map Generation (EGL33)
