The Water Code Consultative Committee (WCCC) is a statutory committee that reviews and provides advice to the ERA on the Water Services Code of Conduct (Customer Service Standards).
The WCCC provides advice to the ERA on matters relating to the Code.
For further information on the WCCC refer to the following Constitution and Procedures.
The WCCC consists of three industry representatives, three representatives from consumer organisations, two government agency representatives and a non-voting chairperson and executive officer.
| Name | Agency | Representative type |
|---|---|---|
| Executive Director, Regulation | Economic Regulation Authority | Chairperson |
| Senior Regulatory Officer, Utility Services Regulation | Economic Regulation Authority | Executive Officer |
| Jason Ducie | Water Corporation | Industry Representative |
| Shanice Meredith | Busselton Water | Industry Representative |
| Claire Anderson | Bunbury Water Corporation (trading as Aqwest) | Industry Representative |
| Graham Hansen | Western Australian Council of Social Service | Consumer Representative |
| Leanne Berard | Financial Counsellors’ Association of WA | Consumer Representative |
| Manelka Fernando | Financial Wellbeing Collective | Consumer Representative |
| Policy Officer | Department of Water and Environmental Regulation | Government Representative |
| Policy Officer | Department of Mines, Industry Regulation and Safety | Government Representative |
Contact
Executive Officer (general queries)
Phone: 08 6557 7900
Email: licensing@erawa.com.au