The ERA has published its final decision on the 2023 review of the Compendium of Gas Customer Licence Obligations.
The ERA has decided to amend the Compendium to substantially improve protections and increase access to assistance for gas customers, with effect from 1 July 2024.
File Attachment
ERA final decision
03 Apr 2024
03 Apr 2024
0.67 MB
03 Apr 2024
File Attachment
ERA draft decision
23 Aug 2023
23 Aug 2023
0.63 MB
23 Aug 2023
File Attachment
ERA draft decision - Public submissions
06 Oct 2023
06 Oct 2023
06 Oct 2023
File Attachment
Notices and Media Statement
02 Apr 2024
23 Aug 2023
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