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Access
Electricity Access

Guidelines

Access Arrangement Information Guidelines

Regulatory test guideline

Multi-function asset guideline

Demand management innovation allowance mechanism guideline

New facility investment test and net benefit guideline

Western Power network

Network access

Metering

Consumer Price Index Adjustments

Horizon Power

Rottnest Island Authority

Peel Renewable Energy

Pilbara Networks

Ringfencing

Rate of return

Arbitration and disputes

Gas Access

Guidelines

Gas access arrangement guideline

Gas rate of return instrument

Light regulation financial reporting guideline

Dampier to Bunbury Natural Gas Pipeline

Access arrangements

Tariff variations

Goldfields Gas Pipeline

Access arrangements

Tariff variations

Mid-West and South-West Gas Distribution Systems

Access arrangements

Tariff variations

Regulatory information notices

Kalgoorlie to Kambalda Pipeline

Non-scheme pipelines

Information disclosure

Arbitration

Applications for exemption

Public register

Compliance

Rail Access

Information for access seekers

Railways Access Code

Weighted Average Cost of Capital

Access Code reviews

Arbitration

Regulated rail networks

Public Transport Authority

Arc Infrastructure

The Pilbara Infrastructure Pty Ltd

Roy Hill Infrastructure
Alternative Electricity Services

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On 16 April 2024, the State Government of Western Australia passed legislation to regulate the provision of Alternative Electricity Services (AES).
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Customer Protection
Energy performance data

Water performance data

Family violence information

Customer protection codes

Code of Conduct for the Supply of Electricity to Small Use Customers

2024 Electricity Code review

2022 Electricity Code review

Electricity Code Consultative Committee

Compendium of Gas Licence Obligations

2023 Gas Compendium review

2019 Gas Compendium review

Gas Marketing Code of Conduct

2025 Gas Code review

2022 Gas Code review

Gas Marketing Code Consultative Committee

Water Services Code of Conduct (Customer Service Standards)

2023 Water Code review

2018 Water Code review

Water Code Consultative Committee

Switched On: Energy consumers' guide

On Tap: Water consumers' guide
Licensing
Electricity Licensing

Information for licensees

Do you need a licence?

Financial Hardship Policies

Standard Form Contracts

Regulatory Guidelines

Licensees

Gas Licensing

Information for licensees

Do you need a licence?

Financial Hardship Policies

Standard Form Contracts

Regulatory Guidelines

Licensees

Licence reviews

2020 gas licence review

Water Licensing

Information for licensees

Do you need a licence?

Financial Hardship Policies

Regulatory Guidelines

Licensees

Licence reviews

2019 water licence review
Markets
Wholesale Electricity Market

Compliance

Compliance framework and strategy

Compliance reports

Exempt generators

Investigations

Market surveillance

Public register of breaches and investigations

Report a breach

Market effectiveness

Limit Advice and Constraint Equations Review

2025 Review

Synergy's regulatory scheme

Portfolio Assessment

Price Setting

AEMO's revenue and capital expenditure

Benchmark Reserve Capacity Prices

Market Price Limits

WEM procedures

Procedure changes

Gas Markets

Gas Retail Market Scheme

Compliance

Compliance framework and strategy

Compliance reports

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Pilbara Networks
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The ERA is Western Australia's independent economic regulator. We aim to ensure the delivery of water, electricity, gas and rail services is in the long-term interest of consumers.

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