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Service Standards

A service standard can refer to either the technical standard and/or reliability of delivered electricity. As part of the Access Arrangement, Western Power must include service standard benchmarks for each of its reference services.

The ERA must monitor and, at least once each year, publish Western Power's actual service standard performance against its benchmarks.

Western Power's service standard performance reports

Showing 11 results.
  
    
Date Documents File type
17-Dec-18 Western Power - Service Standard Report - 2017/18
Adobe PDF 1 MB

15-Nov-17 Western Power Service Standard Report 2016/17
Adobe PDF 1 MB

Description: Western Power Service Standard Report 2016/17
20-Dec-16 Western Power - Service Standard Performance Report year ending 30 June_2016
Adobe PDF 1 MB

Description: Western Power - Service Standard Performance Report year ending 30 June 2016
21-Dec-15 WP Service Standards Performance Report 201415
Adobe PDF 433 kB

Description: Western Power Service Standards Performance Report 2014-15
19-Nov-14 Western Power Service Standard Performance Report 30 June 2014
Adobe PDF 2 MB

Description: Western Power Western Power Service Standard Performance Report 30 June 2014
11-Dec-13 Western Power’s service standard performance report 2012/2013
Adobe PDF 2 MB

05-Sep-12 20120905 - Appendix 11: Western Power Service Standard Performance Report – 2011/12
Adobe PDF 16 MB

27-Sep-11 Western Power - Service Standard Performance Report - Year ending 30 June 2011
Adobe PDF 312 kB

13-Oct-10 Western Power - Service Standard Performance Report 1 July 2009 to 30 June 2010
Adobe PDF 332 kB

26-Oct-09 Western Power Access Arrangement Service Standard Benchmarks - Comparison of Actual vs Target Network Performance for Year 2008/09
Adobe PDF 26 kB

Description: (Electricity Access Division) Third Party Access>Electricity>Service Standards
04-Nov-08 Access Arrangement Service Standard Report Financial Year Ending June 2008
Adobe PDF 52 kB

Description: (Electricity Access Division) Third Party Access>Electricity>Service Standards
Page last updated: 17 Dec 2018