A service standard can refer to either the technical standard and/or reliability of delivered electricity. As part of the Access Arrangement, Western Power must include service standard benchmarks for each of its reference services.
The ERA must monitor and, at least once each year, publish Western Power's actual service standard performance against its benchmarks.
File Attachment
Western Power's service standard performance reports
11 Dec 2024
11 Dec 2024
15 Dec 2023
08 Nov 2022
28 Oct 2021
09 Nov 2020