The ERA issues licences to companies supplying potable water, non-potable water, and sewerage, irrigation and drainage services in Western Australia.
We also
- Approve financial hardship policies for companies supplying water to households.
- Monitor and report to the Minister for Water on the operation of the licensing scheme.
- Arrange regular operational audits and asset management system reviews to ensure companies are complying with the conditions of their licences.
- Monitor the performance of water licensees through the annual collection of performance data.
With its licences, the ERA sets minimum service and performance standards to safeguard the long-term interests of consumers and the management of utility assets.