Memoranda of Understanding
The Authority has signed Memoranda of Understanding with the following organisations.
Energy Ombudsman
The Memorandum of Understanding (MOU) between the Authority and the Energy Ombudsman will assist the Authority to identify and deal with systemic complaints from residential and small business customers about their gas and electricity suppliers or other matters that may need to be addressed by way of licence, code or guideline amendment or by way of action under the Economic Regulation Authority Act 2003.
Directorate of Energy Safety
The MOU between the Authority and the Directorate of Energy Safety was signed on 23 May 2006. The MOU is designed to cover the regulation of the electricity and gas industries by the Director of Energy Safety of the Energy Safety Division, Department of Consumer and Employment Protection and the Economic Regulation Authority. The Economic Regulation Authority and the Director of Energy Safety recognise that mutual cooperation between them will contribute significantly to the ability of the agencies to effectively and efficiently discharge their respective functions and to ensure that their respective regulatory efforts are as harmonised as is reasonably possible.
Office of Water Policy
The Authority had signed a MOU with the Office of Water Policy. However, this Office was absorbed into the newly established Department of Water from 1 January 2006. Negotiation of a Memorandum of Understanding with the Department of Water was nearing completion.