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Model Service Level Agreement

A model service level agreement sets out terms and conditions on which metering services will be supplied by the network operator to a user. Individual metering service level agreements between a service provider and its users are based on this document.

The ERA approved Western Power's model service level agreement on 30 March 2006. 

Date Documents
File type
30-Mar-06
Approved Model Service Level Agreement

Adobe PDF 606 kB
30-Mar-06 Decision approving Model Service Level Agreement
Adobe PDF 83.5 kB
04-Jan-06 
Western Power’s proposed model service level agreement
Adobe PDF 543 kB
04-Jan-06 Western Power’s Report on development of proposed Model Service Level Agreement
Adobe PDF 1.7 MB