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Water Licensing - Regulatory Guidelines

Date Documents File type
15-Apr-14 Licence application guidelines and form - Electricity, gas and water licences - April 2014
Adobe PDF 658 kB

07-Apr-14 2014 Water Compliance Reporting Manual
Adobe PDF 1 MB

16-Dec-13 Charter of Energy and Water Ombudsman
Adobe PDF 3 MB

02-Dec-13 Financial Hardship Policy Guidelines for Water Services
Adobe PDF 860 kB

02-Dec-13 Financial Hardship Policy Guidelines Template – Water Licences
Microsoft Word 155 kB

11-Jun-13 2013 Water, Wastewater and Irrigation Licence Performance Reporting Datasheets
Microsoft Excel 48 kB

11-Jun-13 2013 Water, Wastewater and Irrigation Licence Performance Reporting Handbook
Adobe PDF 129 kB

15-Jun-12 2012 Water, Wastewater and Irrigation Licence Performance Reporting Datasheets
Microsoft Excel 104 kB

15-Jun-12 2012 Water, Wastewater and Irrigation Licence Performance Reporting Handbook
Adobe PDF 134 kB

01-Nov-11 Final Electricity, Gas and Water Licences Application Guideline and Forms
Adobe PDF 328 kB

23-Sep-11 Electricity, Gas and Water Licences Application Guideline and Forms - clean copy
Adobe PDF 329 kB

23-Sep-11 Electricity, Gas and Water Licences Application Guideline and Forms - marked up copy
Adobe PDF 442 kB

21-Jun-11 Compliance Enforcement Policy Electricity Gas and Water Licences - Final June 2011
Adobe PDF 183 kB

21-Jun-11 Compliance Enforcement Policy Electricity Gas and Water Licences - marked up copy
Adobe PDF 179 kB

16-May-11 2011 Water, Wastewater and Irrigation Licence Performance Reporting Datasheets
Microsoft Excel 48 kB

16-May-11 2011 Water, Wastewater and Irrigation Licence Performance Reporting Handbook
Adobe PDF 129 kB

04-Apr-11 Compliance Enforcement Policy - Electricity, Gas and Water Licences - Draft March 2011
Adobe PDF 146 kB

09-Mar-11 Water Customer Service Charter Guidelines
Adobe PDF 94 kB

17-Oct-08 Customer Complaints Guidelines
Adobe PDF 97 kB

Description: (Licensing, Monitoring & Customer Protection Division) Licensing>Electricity, Gas and Water Licensing>Regulatory Guidelines
26-Aug-08 Water Services Operating Licence Template
Adobe PDF 185 kB

Description: (Licensing, Monitoring & Customer Protection Division) >Licensing>Water Licensing >Public Consultations>Review of Water Services Licences and the Water Compliance Reporting Manual
24-Jan-07 Best Practice Utility Licensing
Adobe PDF 172 kB

28-Jul-06 Public Consultation Guidelines - For Electricity, Gas & Water Licences and Electricity & Gas Standard Form Contracts
Adobe PDF 232 kB

25-Jul-06 A Guide for Preparing the Financial Information Component of an Asset Management Plan
Adobe PDF 151 kB

Page last updated: 15/04/2014