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Electricity Licensing - Regulatory Guidelines

Date Documents File type
01-Nov-11 Final Electricity, Gas and Water Licences Application Guideline and Forms
Adobe PDF 328 kB

23-Sep-11 Electricity, Gas and Water Licences Application Guideline and Forms - clean copy
Adobe PDF 329 kB

23-Sep-11 Electricity, Gas and Water Licences Application Guideline and Forms - marked up copy
Adobe PDF 442 kB

21-Jun-11 Compliance Enforcement Policy Electricity Gas and Water Licences - Final June 2011
Adobe PDF 183 kB

21-Jun-11 Compliance Enforcement Policy Electricity Gas and Water Licences - marked up copy
Adobe PDF 179 kB

16-May-11 2011 Electricity Distribution Licence Performance Reporting Handbook
Adobe PDF 170 kB

16-May-11 2011 Electricity Performance Reporting Datasheets - Distribution Indicators
Microsoft Excel 44 kB

16-May-11 2011 Electricity Performance Reporting Datasheets - Retail Indicators
Microsoft Excel 39 kB

16-May-11 2011 Electricity Retail Licence Performance Reporting Handbook
Adobe PDF 135 kB

11-May-11 2011 Electricity Compliance Reporting Manual
Adobe PDF 693 kB

11-May-11 Amendments to the 2011 Electricity Compliance Reporting Manual
Adobe PDF 98 kB

04-Apr-11 Compliance Enforcement Policy - Electricity, Gas and Water Licences - Draft March 2011
Adobe PDF 146 kB

24-Aug-10 Financial Hardship Policy Guidelines - August 2010
Adobe PDF 161 kB

04-Aug-10 Audit Guidelines: Electricity, Gas and Water Licences - August 2010
Adobe PDF 767 kB

17-Oct-08 Customer Complaints Guidelines
Adobe PDF 97 kB

Description: (Licensing, Monitoring & Customer Protection Division) Licensing>Electricity, Gas and Water Licensing>Regulatory Guidelines
09-Jun-08 Utility Regulators Forum's Final Paper on National Energy Retail Performance Indicators (2007 SCONNRR Report) - May 2007
Adobe PDF 397 kB

Description: Please note this document is a Utility Regulators Forum's publication.
29-Apr-08 Guide to Legislation Applying to Electrical and Gas Supply System and Consumer Installations
Adobe PDF 39 kB

04-Mar-08 Code of Conduct for the Supply of Electricity to Small Use Customers 2008 - as Gazetted 26 February 2008
Adobe PDF 580 kB

Description: (Licensing, Monitoring & Customer Protection Division) Licensing>Electricity Licensing>Codes>Code of Conduct for the Supply of Electricity to Small Use Customers
19-Apr-07 Utility Regulators Forum's Discussion Paper on National regulatory reporting for electricity distribution and retailing businesses - March 2002
Adobe PDF 198 kB

Description: Please note this document is a Utility Regulators Forum's publication.
28-Jul-06 Public Consultation Guidelines - For Electricity, Gas & Water Licences and Electricity & Gas Standard Form Contracts
Adobe PDF 232 kB

25-Jul-06 A Guide for Preparing the Financial Information Component of an Asset Management Plan
Adobe PDF 151 kB